Shopping Terms & Conditions

Welcome to softlytoys.com. By using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

These terms apply to all orders placed on softlytoys.com. By placing an order, you confirm that you accept these terms. We reserve the right to update these terms at any time, so please check them regularly.

2. Ordering & Acceptance

All orders are subject to availability and acceptance. We may refuse or cancel an order for any reason, including suspected fraudulent activity or errors in pricing or product details.

3. Pricing & Payment

Prices are listed in the currency displayed on softlytoys.com and are subject to change. Payment must be completed before we process your order. We accept major credit/debit cards and other payment methods as listed at checkout.

4. Delivery

Delivery options and costs will be shown at checkout. Estimated delivery times are not guaranteed, and we are not responsible for delays caused by third-party carriers.

5. Returns & Refunds

If you are not satisfied with your purchase, you may return eligible items within the specified return period. Items must be unused and in original packaging. Refunds will be issued to the original payment method.

6. Intellectual Property

All content on softlytoys.com, including images, logos, and text, is protected by copyright and trademark laws. Unauthorized use is prohibited.

7. Liability

We are not liable for any indirect or consequential losses arising from your use of softlytoys.com. Our total liability is limited to the purchase price of the goods.

8. Governing Law

These terms are governed by the laws of [applicable jurisdiction], and any disputes will be resolved in the courts of [applicable jurisdiction].

9. Privacy

Your personal data is handled in accordance with our Privacy Policy, available on softlytoys.com.

10. Miscellaneous

If any part of these terms is found to be invalid, the remaining provisions will remain in effect.

Thank you for shopping at softlytoys.com!